The main ingredient
✓ Centella Asiatica Extract ✓ Snail Mucus Extract
Customer choice for clear skin that has been proved with many positivie reviews! Cica line focuses on reviving skin's natural health and will save sensitive skin for 365 days.
Paraben, phenoxyethanol, synthetic coloring, allergy-induced artificial fragrances, animal testing
Content of naturally derived ingredients: Serum 92% / Cream: 85%
Bonajour is a clean beauty brand that conveys health obtained from nature and uses skin-friendly ingredients that have been confirmed to have excellent efficacy and safety.
We accept the following forms of payment: - Credit Card - Visa - MasterCard - American Express - Discover - PayPal
01. Is it a product used on problem areas?
Extreme Spot Serum is effective when used on the entire face.
02. What other products should I use it with?
You may use ‘Derma MDK Ampoule’ if you want to concentrate on damaged skin care, or ‘Propolis Serum’ for soothing and moisturizing skin.
03. I didn’t feel any stinging sensation and I was wondering if it is really working.
You may not feel stinging because every person’s stratum corneum is of different thickness! It is safe to use as lack of stinging does not mean lack of efficacy.
01. Is Cica cream only for acne-prone skin?
No. Bonajour Cica Cream is appropriate for all skin types, including oily/dry/combination/acne skin. This cream is excellent not only for improving acne, but also for soothing and moisturizing the skin, and for increasing resilience in case of weakened skin barrier.
02. Can teenagers with acne use this product?
This product is also for 3-4 years of age. The product is safe as it is made with ingredients appropriate for teenagers suffering from acne.
We accept the following forms of payment:
- Credit Card
- American Express
Shipping Method : Parcel Service
Shipping Area : A Region.
Shipping Cost : $0 ~ $35.00
(1) For Purchase under $150 : $35
(2) For Purchase under $300 : $30
(3) For Purchase over $300 : Free
Shipping Time : 7 - 15 days
Due to overseas customs clearance, consumers are responsible for customs duties and taxes.
Returns & Exchanges
Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.
1) An item is eligible for cancellation if:
-you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or
-the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or
-the ordered item is out of stock.
2) We accept return(s) if:
-you receive a product different from your order; or
-you receive a defective product.
(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.
(2) A customer service representative will be in contact to assist you by email or phone.
(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.
*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.
*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.
*Please include all contents of the original package and free gifts (if applicable) in your return packaging.
* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.
3) We do not accept return(s) if:
-you are returning the items just because you changed your mind (on size, color, etc.)
-you are returning shoes, bags, or any other accessories
-the products are damaged due to your mishandling
-your return request is not approved by our staff
The following items are not considered defective:
* Items that are originally manufactured without tags or labels
* Items with creases that may have been made while shipping
* Items with unsatisfactory/incomplete finish due to mass production
4) If there is a missing item from your order:
*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery.
*Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.
Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.
Industrial Bank of Korea41408856504017 Account holder bonajour Corp.
Return address 36, Hwanggeum-ro 257beon-gil, Yangchon-eup, Gimpo-si, Gyeonggi-do, Republic of Korea
Corporate Name : Better For YouCEO : Kim DahaeBusiness Registration No : 752-88-00415E-commerce Permit : 2016-Incheon-Yeonsu-0470 Phone : +82-1661-0346Address : #1120~#1123, 205-27, Gasan digital 1-ro, Geumcheon-gu, Seoul, Republic of KoreaPersonal Information Manager : Kim Taehong For proposals and partnership inquiries, please contact us at +82-70-5133-8157 or send us an email. E-mail (Marketing Inquiries) : email@example.comExport Inquires : firstname.lastname@example.org COPYRIGHT ⓒ Bonajour. ALL RIGHTS RESERVED.